ICC’s Loss Control Department provides first-hand accounts of our insureds’ locations and operations to Underwriting, Claims, and other interested departments. Our representatives have over 110 combined years of experience in detailing the most important parts of risk and exposure of insured businesses. We know how important inspections are to ensure appropriate coverage for businesses in our niche.
The Underwriting Department determines when an inspection is required. Loss Control inspections are typically requested for:
- New policies
- Renewal of a policy
- Confirmation of mandatory recommendations
- Pre-inspection, prior to binding coverage
- Change in ownership of an already insured location
Each Loss Control Specialist has a specific territory determined by assigned zip codes. The assigned representative will receive a request for inspection, and a notice of inspection will also be sent to the insured and the agency.
The Loss Control Specialist will reach out to the insured location based upon the contact information provided. We look to schedule the inspections with operating management but will do the physical inspection with an employee and follow up with management when necessary. Details of the inspection process will be provided to the insured.
A Loss Control inspection is a snapshot of the business at that time and day when our representative is present. When they arrive at the insured location, the Loss Control Specialist will introduce themselves, explain the inspection process, and complete the physical inspection.
The following information is often collected at time of inspection:
- Photos and property measurements
- Style of construction
- Square footage
- Details of exposures and inventories
- The quality and condition of the property and building mechanicals
- Fire equipment on premises
- Security and staffing
- Policies and procedures
- Trip, slip, and any other type of hazards
Our representative will take time to discuss any requirements that have been made to either service, repair, or update the property and address any operational concerns that could increase losses in the future. We also include additional recommendations to help reduce and/or control possible future losses and maintain an acceptable quality and condition of the property.
Our Loss Control Specialist will answer questions and assist with educating the insured on ways to control possible future losses. Providing education has always been a priority for the Loss Control Department, and as we move forward, ICC will continue to take steps to deliver additional value-added training for our policyholders and their staff.
Our Loss Control Specialist compiles the information collected into a full report that includes all or some of the following:
- Building valuation
- Diagram and square footage of property
- Completed report with information and photos
- Requirements and/or recommendations regarding hazards and property condition
This information is provided to the Underwriting Department, who will send notice to the insured and agency of the requirements and recommendations and any other details that may be important.
Underwriting is not the only department to utilize the information provided in the Loss Control inspection. Claims and other departments may also refer to photos or information provided to assist in carrying out important functions, such as resolving claims. The inspection process is one that provides valuable information throughout the duration of a policy.
For more information about insuring your business with ICC, use our Find an Agent search and locate an agent in your area.
