The ICC Blog

A Holiday Carol: The Ghosts of Claims Past

A Holiday Carol: The Ghosts of Claims Past

Step into a holiday tale unlike any other—a journey of sparkling lights, unexpected turns, and wisdom whispered by the Ghosts of Claims Past. It was the eve of the holiday season, and the insured sat comfortably, dreaming of crowded dance floors, the media buzz of a perfectly orchestrated pop-up holiday

Posted December 29, 2025
Contract Laborers and Your Work Comp Audit

Contract Laborers and Your Work Comp Audit

The hospitality industry often brings in entertainers, contractors, and other vendors to enhance the atmosphere of their bar or restaurant. Is the contractor or vendor required to provide their own workers compensation coverage, or is the business liable while they are on the premises? How does this affect the annual

Posted December 3, 2025
Don't Get Burned by Cold Spark Machines

Don't Get Burned by Cold Spark Machines

Wow! – That’s Cool!Have you ever gone to an event or performance where a fountain of sparks shot up from a black or silver box? It’s likely that the box you saw emitting the column of sparks was a cold spark machine or cold spark fountain. What Are Cold Spark

Posted November 12, 2025

Frequently Asked Questions

Arizona, Colorado, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Ohio, Pennsylvania, Tennessee, Utah and Wisconsin

Monday through Thursday, 7:30 a.m. - 4:30 p.m., Central Time
Friday, 7:30 a.m. - 1:00 p.m., Central Time

Claims can be reported in several ways:

To report an EMERGENCY PROPERTY CLAIM after hours, call (800) 445-3726 and select Option 2.

Policyholders can find up-to-date information about their claim by logging into Policyholder Access. Agents can find up-to-date information about their clients' claims by logging into Agency Access.

You can also find information on your claim by calling (800) 445-3726. A dial-by-name directory is available if you know your Claims Representative's name. If you do not know the name of your Claims Representative, you may press 2 for the Claims Department.

Use the online Become an Agent form to send your information to ICC's Marketing department.

ICC accepts ACH (also known as Electronic Funds Transfer), check, credit card, or payment through your agent. Please be aware that some forms of payment may incur fees.

Payments are accepted in several ways:

ACH payments incur a $3.00 installment fee. Non-ACH payments incur a $9.00 installment fee. Fees for credit card payments, late payments, insufficient funds, withdrawal of cancellation, and reinstatement may also apply. For more information regarding fees, please see page 2 of your billing statement.

Installment fees will be waived if you set up ACH and have your statements emailed.

Policies in good standing can be converted to ACH at any time during their policy period. However, any prior bills that you have received must be paid by their due dates. Please contact your agent or ICC's Billing Department (billing@ilcasco.com or (800) 445-3726) to set up ACH.

You may contact your agent or ICC's Billing Department (billing@ilcasco.com or (800) 445-3726) with any billing questions.

Clearing House: Jopari
ID #: J1575

Do you have a question that was not answered above? Send us a message using the contact form at the bottom of the page.

Industry Links

Industry Links