Customer Reviews

And the Survey Says…

At the close of every claim, ICC sends a satisfaction survey to the insured. The following comments are taken from survey responses.

“Everyone, including...ICC adjuster Bob, were great to work with. We were given an operating expense check immediately to start cleanup process. They were a great help in our time of need! They even found damage we didn’t even know we had. Thank you.”
- Pontiac, IL
“I dealt with Don and Paul. They were both kind and helpful.”
-Saint Paul, MN 
“Anne was great. She processed the claim quickly and easy for us, explained the procedure...and communicated with me within reasonable timing.”
-Vincennes, IN
“Happy with results. Glad we switched companies! Thanks for your help processing this.”
- Superior, WI
“We needed this problem fixed as soon as possible and thanks to our claims representative, Ron, it was done quickly. Thank you.”
- Camdenton, MO
“Company representative did a very good job of communicating.”
-Breezy Point, MN
“I am very happy with the way Illinois Casualty handled the claim.”
- Genoa, IL

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